Reviews From Our Silver Spring Lice Treatment Clinic
Stories From Greater Washington Families
Choosing a lice treatment provider is a personal decision, and we know parents want to hear from other families before they call. The reviews below come from clients we’ve cared for at our Silver Spring clinic, with families traveling in from Montgomery County, the District, and Northern Virginia communities. We’ve shared this page so you can read their experiences and perspectives in their own words rather than ours. Our team focuses on calm, professional in-clinic care: a thorough head check, careful and methodical removal treatment using gentle products that families trust, and clear take-home guidance for the rest of the household. If you’re weighing your options for Greater Washington lice treatment, we hope these family reviews help you decide whether Lice Lifters is the right fit for your family’s needs.
The Pocket Band
5 days ago
Very nice customer service. Sam was super!
Heather Ireland
2 weeks ago
Sam made a challenging situation so much better. She was professional, calm, friendly, and honestly just a pleasure. She checked all our heads and treated our two girls who had nits. We left with follow up treatment solution and specific directions on the amount to apply and which days to do that. She provided knowledge as she worked and also gave us her number to text with any additional questions. A few weeks later when we thought we saw a couple again, we texted with her and she made a special trip to the office to meet us on a long holiday weekend to be sure and provide treatment (this was also in our 30-day window). Thank you Sam! We greatly appreciate your service and approach. We've continued to recommend her to others.
Michelle Boyd
3 weeks ago
Huge thank you to Samantha at Lice Lifters! She got us in quickly, took great care of us from start to finish, and made the whole process easy and stress-free. Amazing customer service, friendly, efficient, and genuinely helpful. Best of all, she helped us leave lice free! Highly recommend!
Maya Jan
3 weeks ago
Best of best❤️🩹🥹 she’s a very nice sweet and everything else 💞and making sure we were comfortable with her💖🎀
Hayley Gewolb
3 weeks ago
Sam is incredible! She answered my panicked call on a Sunday night and worked with my schedule to get me and my family treated. She also did a great job with the treatment.
Ethan Gewolb
3 weeks ago
Sam was incredibly responsive on the phone and took us in right away. Once we got there, she was very informative and knowledgeable. She removed all the live and eggs. This is wonderful customer service and highly recommend.
Sarah Pedersen
4 weeks ago
Sam was amazing! Crisis averted for a family of four. 100% worth the peace of mind to get a proper check.
Emily Solow
4 weeks ago
I had a great experience with lice lifters. They helped me stay calm the entire time.
Pravin Krishnan
1 month ago
Great find for parents whose kids may have been exposed to lice at school. Super friendly and professional, and convenient. You can get a certificate to present to daycare or school.
Charu Krishnan
1 month ago
Sam was great! Very friendly and knowledgeable. I was able to schedule quickly and feel confident in our treatment. While I hope we won’t need to come back, I wouldn’t hesitate to in the future.
Anita Totten
1 month ago
Great stress free experience for a family of 3!
Philip de Vellis
1 month ago
Sam did an amazing job with our family and late on a Saturday, too. She was very kind, thorough and reassuring. With Lice Lifters help, we’ve got this lice beat.
Ross Gray
2 months ago
Super helpful and informative. Great experience!
Chandler Grigg
2 months ago
It's a great cozy place. Very kid friendly.
Dianna Vasquez
2 months ago
Sam is great and so patient with my kids who have very thick and curly hair. She was professional and very kind. I 100% would recommend this service.
Meredith Brooke Epstein
2 months ago
We classically got lice from school. I got the call to pick them up around 12, and by 1:30 we were in for treatment. My 4 and 8-year old were so well cared for. My older child was really nervous at first, but she got through it like a champ. My younger child was resistant to the treatment, but they knew all the tricks to get the job done without any tears! The whole process put my mind at ease!
Jenna Lutins
2 months ago
We were vacationing in DC for the week and my daughter picked up lice at some point which we discovered on our last day before making the 10 hour drive home. Did a quick google search for clinics nearby and we found Sam. She was incredibly professional and knowledgeable, combing my daughter and niece out, along with my mother in law and myself. She was gentle but effective and gave me peace of mind after a very stressful afternoon. Facility was easy to find and park, and my girls enjoyed the service. It is well worth the money to ensure you haven’t left anything behind. 10 out of 10 would recommend if you’re in the area.
Kirsten Torres
2 months ago
Found Lice lifters on google , called asking if a same day appointment was possible & thankfully sam was able to accommodate my family of 5!! She was super nice & very specific on aftercare treatment details!! Hoping none of my children get lice again but if they do im definitely coming here! Thank you sam for taking away my worry!! 🙂
Harry Moore
3 months ago
excellent service, super responsive and accommodating, very pleasant to deal with. I appreciated the thoughtful handling of an anxiety producing situation. Highly recommend.
Nicole Sanchez
3 months ago
The service here is exceptional! They are very friendly with children and accommodating. Super happy with my time here.
samrie getahun
3 months ago
Bridget Sherry
3 months ago
Got us in the same day—very efficient approach and helpful tips! Definitely recommend! Sam was so friendly and helpful.
Emily Devine
3 months ago
Sam was great! She got our family in quickly and treated everyone. Sam made a stressful experience easy.
Caitlin Stewart
3 months ago
Sam was fast, knowledgeable, and friendly. The office is clean and they had a big tv playing Bluey – very comforting and chill at a time when we needed it. We were able to get in promptly and we the whole family was in and out in about an hour.
Benjamin Stewart
3 months ago
Lice is a stressful event, and the folks were fast, efficient, friendly and professional. I don't recommend lice, but lice lifters were a great experience
Emma
3 months ago
Sam is the BEST. I’ve been a couple times and she has checked and treated me both. She is kind, flexible, so so thorough and I highly recommend her. I love her and would recommend her to anyone and everyone!
Danny Navarro
4 months ago
Emergency treatment from Sam , she was very thorough and great help remaining lice free.
LLS LLS
4 months ago
Grateful I found this place, I had a great experience. I caught lice after trying on a hat from the store! I made an appointment here and was able to get in the same day. I took the silver spring metro but there’s a lot of parking options. Staff is professional and the location is super cozy and family friendly.
Hunter King
4 months ago
Had an incredible experience here! The employees were super helpful and caring and would 10/10 recommend!
Caitlin Myler
4 months ago
Sam is amazing! Quick and painless process and such thorough work. Hope to not be in again but would come here first if the need should arise!
D M
4 months ago
Once upon a time there was a family of five – four with very long, very thick hair – who managed to avoid lice for over a decade… until today.
With a snowstorm looming and panic setting in after spotting something, I called Lice Lifters for a quick head check. Turns out 4 out of 5 heads were infested. 😳 Eww.
From Bluey playing on the TV to Sam’s calm, patient, and incredibly reassuring approach, the experience was as positive as something like this can be. She carefully treated each child and made the whole process feel manageable and stress-free.
We left completely lice-free, educated, and so relieved. If this ever happens again (please no), we will call Sam and Lice Lifters without hesitation. Highly recommend!
Leslie Ayala
4 months ago
They were very kind, explained everything in detail, and the treatment was quick and so far efficient.
Pete Dorsey
5 months ago
Fantastic! We scheduled an appointment within an hour of calling and were treated right away. Highly recommend this service.
Jennifer Baine
5 months ago
Quickly responsive and stayed late to make sure to comb through our whole family. I am incredibly grateful for the same-day service and helping us rid the lice quickly so everyone could return to school. 5 STARS!
Adrienne Weil
6 months ago
Sam was thorough, calm, personable and accommodating. We were seen originally on a Sunday afternoon, and she treated our whole family. She ensured that we got things under control and was so empathetic. Highly recommend!
Antoine Dunn
6 months ago
Lice Lifters is amazing! Small business. Super friendly. They saw/treated our whole family the same day we first called them. Checked our whole family and removed lice from those of us who had lice. Also loved the explanations of how the lice spread and how to clean our home. Hopefully, we never get lice again, but if we do, I'm definitely coming back here.
Mike Fuchs
6 months ago
We had great service! And they were able to take us the same day!
Jaime Michel
6 months ago
Lice lifters were great! Very knowledgeable. And very reassuring. We were treated by Sam and she was fabulous. Nice calming bedside manner. Very proficient! Highly recommend!! Along with treatment, instructed us on how to clean the home. And provided home products for follow up treatment.
A. Spain
7 months ago
Ms. Sam was amazing and was able to get my child in ASAP. She was great with both my kids (treated one, checked the other) and their long hair. Her calm presence and confidence in the midst of a difficult situation was very reassuring. This service, with expert treatment and comb out, plus it's 30-day guarantee, allowed us to be in and out very quickly as opposed to days of treating, checking, combing, and retreating. 100% recommend.
Ben Walker
7 months ago
Wonderful service. Excellent demeanor with small children and made ours feel very at ease. Definitely recommend their course of treatment!
Mariana Branco
9 months ago
I had such a positive experience with this lice service. Sam was absolutely amazing, she went above and beyond to make me feel cared for. She was incredibly generous with her time, making sure I understood every step of the process and giving me clear explanations and advice. What stood out the most was how genuinely worried she was about me, not just treating the problem but making sure I felt supported and comfortable. It’s rare to find someone so thoughtful and attentive. I can’t recommend Sam and this service enough!
Silvia Gutierrez
11 months ago
Sam was so nice and gentle. It was such a quick and fast process. Def would recommend.
Tatiana “Tanya” Dzekon
11 months ago
Sam was absolutely wonderful with our toddler and made the whole experience so easy for everyone. She explained everything clearly and handled the treatment with such care. Our toddler even got to watch Bluey during the appointment, which was the perfect distraction! I left feeling like a huge weight had been lifted.
Clark Philogene
12 months ago
I love Lice Lifters of greater located in silver spring. My daughter had an issue with lice a they booked our appointment the same day. No more lice in our lives.
Rosemary LeMense McClimans
12 months ago
Brought both of my kids in to be checked- as well as myself. Luckily we were all lice free, but Sam was quick, efficient, and gave me such peace of mind. I highly recommend this place for its professionalism, thoroughness and honesty (she didn’t try to sell me anything more even when I asked if I should purchase her products)!
Alexandra Bracken
12 months ago
Very professional, easy scheduling and amazing with my toddler. (We went for a screening)
Lauren
12 months ago
We had a daughter that needed to be treated on a Sunday and they were super responsive and got us on! Highly recommend!!
Devin McIntire
12 months ago
Helpful and professional
Aubree Foran
1 year ago
Sam was amazing and so helpful! So thankful that our family is now lice free.
What Distinguishes Our Lice. Guidance
As a parent, you want to know what actually happens during a treatment before you book. At our Silver Spring clinic, every visit starts with a careful head check by a trained technician so we can confirm whether lice are present and how active the case is. If treatment is needed, we follow our same in-clinic process every time: a methodical comb-out to physically remove lice and nits, application of our Lice Lifters Solution, and a final inspection before you leave. The products we use are non-toxic and skin-gentle, which is why families across Greater Washington feel comfortable bringing both kids and adults to our clinic. Our approach is built around an office appointment, so you can plan the rest of your day around that visit rather than managing a multi-day treatment protocol. We’ll also send you home with the take-home products and clear guidance you need to manage laundry, brushes, and follow-up checks for the rest of the household, and our team is here by phone if anything comes up afterward.